She contacted me to restore a paintings. We setup a time and I sent her the bill.$250.00. Payment is supposed to be received before an appointment. When I did not receive the payment from her,
I cancelled the appointment. In February 2018 , I got a review in Yelp that said I broke the agreement and cancelled the appointment.
This is a lie. I have all her emails. Very bad management.
02.15.2018
Yelp
03.18.2018
Yelp
Sergey, I'm sorry that you are mad about the review I left you, but it is a personal,…
03.18.2015
Yelp
My encounter with Sergey was very strange. I contacted him about restoring several paintings with smoke damage. His communications were cryptic and confusing; I was struggling to understand his English, but I couldn't find anyone else who offered these services. I decided to give him a try. We agreed to a fee of $250 for him to drive an hour from San Francisco to inspect the paintings and provide a quote. I had absolutely no issue with paying an inspection fee due to the drive time and our need to get a solid price quote on the repairs. A few days before our appointment, he sent me an email in all caps along the lines of, "PAYMENT OF $250 REQUIRED WHEN I ARRIVE. HAVE CHECK READY PAYABLE TO...." Then he sent me the same message via text. The way he was communicating made me uncomfortable, so I told him how I felt because it was unlike any business communication I'd ever had. He sent me text that said, "Cancel appointment." Words were misspelled. Maybe he was just having a bad day. After reading my review on Yelp, he stated that he canceled because I had not paid in advance. That was not clear to me. I've got a lot going on with recovering from the wildfire damages. I wouldn't have been comfortable paying someone $250 by check by mail that I had never met, who doesn't have a lot of reviews or presence online, who communicates via a mindspring email. Luckily, I found Lanzini Art Restoration not long after, and I had no issues setting up appointments or communicating with them. The above review is my honest account of trying to do business with him, and I felt it was important for others to know. Sergey has since retaliated against this personal review by leaving my employer a one-star review. I updated my original review of Sergey from one to three stars in hopes that he will leave me and my employer alone.
https://www.yelp.com/biz/art-conservation-and-restoration-sergey-konstantinov-san-francisco
Art studio Sergey Konstantinov.
http://artstudiosergeykonstantinov.blogspot.com/
Art Conservation & Restoration Sergey Konstantinov.
http://artrestorationsanfrancisco.blogspot.com/
http://paintingconservationrestoration.blogspot.com/
Artist Sergey Konstantinov.
http://sergeykonstantinovsf.blogspot.com/
fineart3@mindspring.com
skype-sergey.konstantinov2
415 928 8290
San Francisco
